RISO (UK) Ltd  Privacy Policy

This privacy policy gives you information as to the types of personal information RISO (UK) Ltd (RISO) collect, how we may use that information and whom we may share it with.  Personal information means information that could allow you to be identified.  This relates to our use of personal information you may provide to us online at our website, via phone or text, by E mail or letter, in person to one of our employees or when you participate in any promotion run by us or on our behalf.  This privacy policy also sets out how you can check the accuracy of the information we hold on you.
RISO is a data controller in relation to information which you provide to us.  RISO is a registered company in England and Wales (company number 2717706) and has its registered office at 610 Centennial Park, Centennial Avenue, Elstree, Herts WD6 3TJ.
RISO is committed to ensuring that your privacy is protected.  Should we ask you to provide personal information, then you can be assured that it will only be used in accordance with this privacy statement.
RISO may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you understand any changes. This policy is effective from 1 May, 2018/

What we collect
We may collect the following information:

  • name and job title
  • contact information including email address, phone number 
  • demographic information such as postcode, preferences and interests
  • other information relevant to the content of your request and feedback
  • personal data used to assess your qualifications if you are applying for a position with RISO

What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • For the performance of contracts we may have with you
  • We may use the information to improve our products and services.
  • We may periodically use your personal details for marketing purposes to share details about new products, special offers or other information which we think you may find interesting. 
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. 

Legal Basis for Processing
The legal grounds that we believe are relevant for the processing of your personal information are:

  • Processing which is necessary to perform our contract with you, for example to administer and manage your account with us and facilitate the servicing of your machine.
  • Processing which is necessary for our own legitimate interests, where these interests are not outweighed by any prejudice to your rights and freedoms, for example for market research purposes and direct marketing communications
  • Processing where it is necessary to comply with our legal obligations for example to comply with all the laws that apply to us
  • Processing with your consent, where for example you have asked us to contact you with marketing information.  You may of course withdraw this consent at any time by contacting us at our registered office address or by E Mail at info@riso.co.uk

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.   Only RISO has access to any data that you provide.  RISO stores the data on servers that are located in the EU.

Who we share your information with
We may share your personal information with service providers and other authorised partners of RISO in order to assist in the fulfilment of your contract and the provision of associated services.  These partners are not authorised by us to use or disclose your information except as necessary to perform such services or comply with legal requirements.
We may share your personal information with third parties when required to do so for legal purposes.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question before submitting your personal information to them.

Data Retention
We will only keep personal data for as long as necessary for the purposes collected or as required by applicable law or regulation.  When it is no longer necessary to collect your personal data, we will delete it.

Your rights to withdraw consent, or object
Wherever we rely on your consent to use your personal data, you always have the right to withdraw that consent by contacting us in writing, or by E mail at the addresses given.
You also have the right to object to any use of your personal data for direct marketing purposes and we will always give you the option of opting out of receiving any further communications.  
If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

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