Helpful information
is just a few clicks away
is just a few clicks away
RISO has an experienced team of highly trained technicians with an average 4-hour on-site response time. We’re equipped to deal with even complex issues quickly and efficiently.
You can view our main support area to access drivers, apps and safety data sheets. We’ve also added user-support guides that provide clear and simple steps to manage a variety of tasks.
Our specialist technical support team also provides a 97% first-time fix. If you’re a direct customer requiring advice or technical support, please contact Service Control on (+44) 020 8236 5832 during office hours (8:30am-5:00pm) Monday to Friday.
When contacting the RISO Service Control please ensure you have your account number and machine serial number to hand.
Proven. Reliable. Recommended.
Over 95% of our customers would recommend RISO.
“We had been spending a staggering £2,000 a month on printing. Now, we spend about £1,900 a quarter. That’s a huge difference, we now save about £25,580 a year.”
Thomas Buxton Primary School
“We are delighted with the new installation of the RISO ComColor GD9630s. This new technology has allowed us to further improve our internal production efficiencies, and enhance colour output and final image quality for our customers.”
Paragon Customer Communications Ltd
“Putting it simply, the RISO helps me to do my job and therefore helps staff and patients alike.”
NHS Forth Valley
“The RISOs help cut our production times by at least 30%. We would absolutely recommend RISO.”
Ciconi Ltd